Privacy Policy


Effective date: 01 October 2026

We Learn Consulting DMCC, with its registered office at Mazaya Business Avenue BB2, Office 4202, Jumeirah Lakes Towers, Dubai, United Arab Emirates (hereinafter referred to as “WeLearn”), respects the privacy of its customers and website visitors and is committed to protecting their personal data.

This Privacy Policy explains what personal data WeLearn collects, the purposes for which it uses such data, how it protects the data, and the rights of individuals whose personal data it processes.

WeLearn processes personal data in accordance with applicable data protection laws, in particular the laws in force in the United Arab Emirates and, where applicable to the processing concerned, the relevant provisions of the European Union General Data Protection Regulation (GDPR).

1. Who Is the Data Controller?

The data controller is:

We Learn Consulting DMCC
Mazaya Business Avenue BB2, Office 4202
Jumeirah Lakes Towers
Dubai, United Arab Emirates

WeLearn is the seller of the online courses, manages their sale, and issues the relevant tax documents to customers.

Teaching, course content, and professional support are provided by the relevant instructor, Daniela Mrosková. To the extent that the instructor processes personal data for the purpose of providing a course, the instructor may receive the customer's personal data to the extent necessary for the proper delivery of the services ordered.

2. What Personal Data Do We Process?

Depending on how you use our services, we may process, in particular, the following personal data:

  • First and last name;
  • Email address;
  • Telephone number, if provided by you;
  • Information provided in an order or registration form;
  • Information relating to the course purchased;
  • Payment and billing information;
  • Order history and records of services purchased;
  • Information necessary to provide customer support;
  • IP address;
  • Information about your device, browser, and internet connection;
  • Information about your use of our website;
  • Other information you voluntarily provide to us.

Payment card details may be processed directly by the payment service provider. WeLearn may not retain these details in their entirety.

3. Why Do We Process Personal Data?

We process personal data primarily for the following purposes:

  1. Processing and managing orders;
  2. Entering into and performing contracts for the provision of online courses;
  3. Providing access to purchased courses;
  4. Arranging teaching, professional support, and communication with the instructor;
  5. Communicating with customers in connection with their orders and courses;
  6. Issuing and maintaining tax and accounting records;
  7. Processing payments;
  8. Providing customer and technical support;
  9. Ensuring the security and proper functioning of the website;
  10. Analysing and improving our website and services;
  11. Sending commercial communications where WeLearn is legally entitled to do so;
  12. Complying with legal obligations and protecting our legal claims.

4. Legal Basis for Processing

We process personal data only where an appropriate legal basis exists for doing so.

Depending on the specific purpose, the legal basis may include:

  • Performance of a contract concluded with the customer or taking steps at the customer's request before entering into a contract;
  • Compliance with a legal obligation applicable to WeLearn;
  • WeLearn's legitimate interests, provided that these interests are not overridden by the customer's rights and freedoms;
  • The customer's consent, where consent is required for the specific processing activity.

Where processing is based on consent, the customer may withdraw that consent at any time.

5. Marketing and Commercial Communications

WeLearn may send customers information about its services, courses, and other offers only in accordance with applicable laws.

Where consent is required to send a particular type of commercial communication, such communications will be sent only on the basis of that consent.

You may unsubscribe from commercial communications at any time by using the link provided in the relevant email or by contacting WeLearn.

6. Cookies and Analytics Tools

We use cookies and similar technologies on our website.

Some cookies are necessary for the website to function properly. Other cookies may be used, for example, to analyse website traffic, improve the website, or support marketing activities.

We use analytics and marketing cookies that require user consent only after obtaining the relevant consent.

Depending on the services we use, we may employ third-party analytics, advertising, and marketing tools.

Further information about the cookies we use and how to manage them is provided in the Cookie Policy and/or the cookie banner on our website.

7. Who May We Share Personal Data With?

We may transfer or disclose personal data, to the extent necessary, to third parties that provide services required to operate our business and deliver our courses.

These third parties may include:

  • Website hosting and IT service providers;
  • Email and communication service providers;
  • Payment service providers;
  • Accounting and administrative service providers;
  • Analytics and marketing tool providers;
  • Online learning platform providers;
  • Instructors delivering specific online courses;
  • Legal, tax, and other professional advisers;
  • Relevant public authorities, where disclosure is required by law.

We do not transfer personal data to third parties for their own purposes beyond what is permitted by applicable law.

8. Transfers of Personal Data to Other Countries

As WeLearn is based in the United Arab Emirates and uses technology service providers and online tools, personal data may, in certain cases, also be processed or stored outside the United Arab Emirates and, where applicable, outside the European Economic Area.

Where applicable law imposes specific requirements on such transfers, we will take appropriate measures to ensure the protection of personal data.

9. How Long Do We Retain Personal Data?

We retain personal data only for as long as necessary for the purposes for which it was collected or for as long as we are required to retain it under applicable law.

The retention period may therefore vary depending on the type of personal data and the purpose for which it is processed.

Information relating to orders, payments, and accounting or tax documents may be retained for the period required by applicable law.

Once the relevant retention period has expired, personal data will be securely deleted or anonymised, unless continued retention is justified by another legal basis.

10. Data Security

WeLearn implements reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, alteration, or unauthorised disclosure.

Access to personal data is restricted to individuals and service providers who need such access for purposes related to the provision of our services or the fulfilment of legal obligations.

11. Your Rights

Depending on the applicable laws, you have the following rights in relation to the processing of your personal data:

  • The right to obtain information about the personal data we process about you;
  • The right to request access to your personal data;
  • The right to request the correction of inaccurate or incomplete personal data;
  • The right to request the erasure of personal data, where the legal requirements are met;
  • The right to request the restriction of processing, where the legal requirements are met;
  • The right to object to certain types of processing;
  • The right to withdraw your consent where processing is based on consent;
  • Where the GDPR applies to the processing, the right to exercise additional rights provided for under the GDPR, including the right to data portability.

Some of these rights may be restricted in circumstances provided for by law.

12. How to Contact Us

If you have any questions regarding the protection of personal data or wish to exercise any of your rights, please contact us at:

We Learn Consulting DMCC
Mazaya Business Avenue BB2, Office 4202
Jumeirah Lakes Towers
Dubai, United Arab Emirates

Email: [email protected]

13. Complaints

If you believe that your personal data is not being processed in accordance with applicable law, you may contact us first so that we can attempt to resolve the matter.

If the GDPR applies to the processing of your personal data, you also have the right to lodge a complaint with the competent data protection supervisory authority.

14. Changes to This Privacy Policy

This Privacy Policy may be updated periodically, particularly in response to changes in the services provided, the technologies used, or applicable legal requirements.

The current version of this Privacy Policy will always be published on our website.